A burst pipe often causes a rapid drop in water pressure, sudden flooding, large puddles, hissing or spraying sounds inside walls, or fast-spreading stains on ceilings and drywall. You may also notice unusually warm or cold spots on floors, depending on which supply line is damaged. These symptoms mean water is escaping quickly and needs immediate attention.

Turn off your home’s main water supply right away to stop the flow of water. Move valuables out of the flooded area and avoid walking through standing water near electrical outlets. After shutting off the water, call Direct Service Plumbing immediately so we can locate the break, repair the pipe, and help prevent further water damage.

Pipes can burst due to freezing temperatures, corrosion, worn-out joints, sudden changes in water pressure, shifting soil or foundations, or old plumbing materials that have weakened over time. In older Charlotte homes, aging copper or galvanized pipes are more prone to rupturing under pressure or corrosion.

Most burst pipe repairs can be completed the same day. The exact time depends on where the break is located and how accessible the damaged section is. Once we locate the source, our technicians move quickly to stop the leak, remove damaged pipe sections, and restore water safely.

Yes. Even a short delay can allow water to seep into drywall, flooring, insulation, and structural framing. This can lead to mold growth, rotting wood, warped flooring, and electrical hazards. Fast repairs are essential to minimizing long-term damage and protecting your home’s foundation.

When water inside pipes freezes, it expands and increases internal pressure. This pressure can crack or rupture the pipe—especially if the pipe isn’t insulated or is located in a cold area like a crawlspace or exterior wall. Older pipes are even more vulnerable to cold-weather bursts.

We use a combination of moisture meters, thermal imaging, and acoustic listening tools to detect the exact location of the break without unnecessary demolition. These tools help us identify hidden leaks behind walls, under floors, or inside ceilings quickly and accurately.

Yes. Older plumbing materials—especially galvanized steel and older copper—can corrode, weaken, and crack over time. High mineral content in the water, ground movement, or past plumbing repairs can make older homes more susceptible to sudden pipe failures.

Absolutely. Excessive water pressure puts continuous stress on pipe walls, joints, and valves. Over time, this pressure can cause weak sections of pipe to split or burst. If you regularly hear banging pipes or notice fluctuating pressure, it’s important to have your system tested.

Prevention includes insulating exposed pipes, keeping heat consistent in winter, repairing aging plumbing, reducing high water pressure, and scheduling routine inspections. After repairing the burst, our technicians can recommend long-term solutions to help safeguard your plumbing system.